LocalFlavor Reviews

The restaurant I bought a gift card for (a christmas present) was obliterated in the terrorist attack in Nashville on christmas day. (the Christmas day bombing). I waited an appropriate amount of time to see if that restaurant could re-open. I requested a refund BEFORE the expiration date and they refused to make any exceptions even despite there being a terrorist attack. The managers exact words: " the bombing has nothing to do with this!"-when asked about making an exception and refunding my money to a restaurant that was bombed... literally bombed! AVOID... if their practices are so pathetic, they just want the money so badly, they could care less about doing the right thing. Many, many emails and still no refund. Disgusting business.

I bought a certificate today and when I received confirmation it showed valid from yesterday to today. It was for the Big Cat Sanctuary which is ready to close now, so I couldn't make it today even if I wanted to. I called Local Flavor's customer service number and got a recorded message and they suggested I email them (didn't have pen & paper to write down the address) and then they hung up. And they call this customer service?

This Local Flavor outfit is a real scam. I would give them "zero" stars, but that is not an option. Save your money.

Before you buy Local Flavors coupon for Johnny's Pizza, call local restaurant to make sure what it covers. Tonight I used $15 coupon for $30 worth of food. Coupon says not good for alcohol, only food. Total bill was $30.07, so we owed them 7 cents. Waitress came back, said coupon did not cover appetizers, so they charged us $6.43 for 2 orders. They basically gave us $23.57 credit for our $30 coupon. Not good public relations to not honor what they advertisement. Buyer beware what you're paying for before you commit to buying the half off coupons. Food was excellent, BUT not happy with way coupon was handled by management. Just know what you're buying before you pay for it!

I purchased a coupon that was newly being advertised for a restaurant near me. Went to use it 2 days later was told they will not honor it I should contact local flavor. I called customer service only to get a recording, then wrote 2 emails waited several day for a response just to receive a very nasty reply from a Jackie K. Basically telling me I was shot out of luck! I am looking forward to joining the lawsuit in the near future. This company has no merit and is unethical!

I will not be buying on localflavor again
They 1) sell vouchers for restaurant that has closed
2) do not respond to customer service emails(they stopped taking phone calls fully)

How can one do business with this shady business model even if it saves some $

Infact based on value of lost vouchers one may not make any benefit at all

Localflavor refuses to acknowledge there thief. It's people like them who make a bad situation worse. There is always a bottom feeder who will profit off of a crisis. How can they continue to take people's money knowing your product is a fraud?

If you call their customer service number you get a recording that says no one can get to you at this time please contact us by email because that's the quickest way yet they don't answer the email either no matter what number you call you're just circled back around company should be investigated for fraud and put out of business beware do not deal with this company

I bought several offers including restaurants and entertainment venues from LocalFlavor. Due to COVID-19 several locations have either closed temporarily or permanently. LocalFlavor has a recorded message on their phone line and routinely does not or responds late to inquiries, refusing more often than not to issue refund of offers purchased. Beware and stay away!

I got the reptile coupon to save money but, when we got there the lady said this place was a scam and they don't take any. STAY AWAY

****DO NOT PURCHASE FROM THEM*****
I purchased one of their "Deals" and the Restaurant closed it's doors a few weeks later. I have contacted and contacted and CONTACTED Local Flavor for a refund. Submit a request so they can ignore it. Try and call and they have you hold just to tell you on a recorded message to try again later-
Do yourself a favor, Don't. Just DON'T!

For a long time the LocalFlavor offers and customer support worked great but over time unfortunately it's gone bad. First problem: LocalFlavor sells certificates for closed restaurants that have shut down. Apparently LocalFlavor has no way to know when an advertising restaurant shuts down or changes ownership. We've run into this at least three times. However at least LocalFlavor staff were always there to answer calls or email and provide a refund. Not anymore. No customer service or support calls are being answered by a representative anymore. No messages are being taken. What's worse is LocalFlavor has also not been answering email either. Sending them an email is also a dead end. BEWARE: LocalFlavor customer support appears to be gone. Getting creative I also called and left a message in another department but no one has responded.

I had purchased 2 certificates to a local restaurant. With Covid they said they were extending the expiration date and I should go and reprint with the new expiration date of December 2020. I went to the restaurant and used 1 of the certificates and only received HALF value instead of the full value per updated date.
I have tried calling Local Flavor and just get a voice mail to email support.
They are hiding behind Covid to rip people off.
So I sent an email explaining in detail the issue.
And I get this long email basically saying I am out of luck, go fly a kite.
This is how they treat loyal customers who have spent thousands with them.
So I would recommend to any one thinking of using them, DON'T!